KidCheck Main Number: (855) KidCheck | (855-543-2432)
Basic actions can help keep check-in running smoothly on your computers, and, therefore, for your organization. Actions such as consistently cleaning your printers, running operating system updates, and maintaining an anti-virus program, can keep things running smoothly when it’s time to check children in. Follow these tips, and, remember, if you need further assistance, KidCheck’s Support Team is here and ready to help!
1) Keep Your Label Printer Clean
A clean label printer is a happy label printer. Well, maybe we can’t speak to its actual happiness, but periodically cleaning your printer will ensure it stays in tip-top shape and reliable working order, and that helps keep you happy. We suggest cleaning printers at least monthly. If a printer jams, clean it immediately! Since labels can’t be in the printer when you clean it, consider performing the cleaning before putting in a new roll. It’s a quick and easy process. KidCheck has printer cleaning pads available to order in the KidCheck Store.
How to Clean Your Printer
2) Perform Operating System Updates
Let’s be honest, computers can be a tad finicky at times. Keep your operating system updates current to help keep your system working at its best.
How to Perform Windows Updates
How to Perform Mac Updates
Mac updates tend to manage themselves fairly well. If you want to manually check for updates:
We recommend setting your updates to perform automatically (you can do so via the areas mentioned above). That way you just have worry about turning your computer off and on.
3) Squash Viruses but Allow KidCheck
Anti-virus programs help keep your computer free of harmful viruses that can compromise your machine. Anti-virus programs work like Pac-Man eating ghosts. Installing them is a good idea. However, some may block KidCheck. Ensure KidCheck is allowed through your anti-virus settings; this is program specific so ultimately see your anti-virus program’s documentation for specific instructions. Generally, an anti-virus program will have an area that lists programs installed on your computer where you can select which ones to be sure to allow internet access as a trusted program. If you’re looking for a free anti-virus program known to play well with KidCheck, check out AVG Anti-Virus.
Small Acts, Big Rewards
Small acts such as cleaning your printer, performing computer operating system updates, and maintaining your anti-virus program will help keep your children’s check-in running smoothly. A little bit of simple maintenance can help maintain a positive and simple children’s check-in experience.
Please contact us, we're happy to help add licenses or additional check in systems to your account! There are no hidden costs or fees, so you're free to add and remove licenses as needed for temporary event needs, or to accommodate permanent growth. You’ll simply pay for what you need, for as long as you need it. To end any temporary changes, just contact us again and we’ll return your account to its previous level.
You’ll need to first suspend one of your existing licenses on it’s check-in station to allow it to be transferred to a new check in station.
To suspend a license:
To License the New Check-in Station:
That check in station is now licensed and active and will show up in the check-in station list.
We are currently working on a full iPad check-in solution. In the meantime, KidCheck offers multiple iPad/tablet check-in utilities such as the Check-in Assistant (to help set up new accounts for visitors and guests) and the Admin Console (for administrative needs, such as looking at check-in, child, and guardian info). KidCheck also has a child pick-up alert feature to help with communication between the check-in station and the classrooms.
Touchscreens work great with KidCheck's secure check-in system. We have many happy customers that incorporate touchscreens as a part of the kiosk setup. That being said, KidCheck designed the check-in process to go very quickly, with a minimal number of 'clicks'. This means that the traditional (and less-expensive) keyboard-and-mouse setup also works great.
For your convenience, KidCheck offers computers and other hardware for your check-in stations in the KidCheck Store.
KidCheck offers multiple options for check-in hardware, including complete check-in stations, check-in PCs and mobile carts. While these are not required to run KidCheck, they can help enhance the overall check-in experience. See the KidCheck Store for more information and pricing.