Rolling out KidCheck children's check-in software is a straightforward process, and with a little planning you can ensure roll out goes smoothly. Here you can find KidCheck's suggested roll out steps and timeline, the Quick Start Guide, and the 10 most common mistakes to avoid during roll out.
 |
Create a Plan |
 |
Set Up Your KidCheck Stations |
 |
10 Common Mistakes to Avoid |
Create a plan
Whether you're providing care for 30 or 3,000 a successful roll out of any new system starts with a plan. We've designed KidCheck to be as simple as possible for you to get started. We recommend you sit down and plan out a few simple elements in the roll out plan below.
3-4 Weeks out
Select a start date and create a communication plan
Select a date that gives you time to adequately communicate with your parents and staff. We recommend picking a start date that is 4 weeks out. A roll out can be done in a shorter timeframe, but rushing the start date for a new children's check-in can lead to frustration for your parents if it’s not handled well. Make sure you consider the following when picking your start date.
- Size of your parent base
- Type of communication typically used with your parents (phone, email, conventional mail, handouts)
- Historical response time from your parent base. (In the past, have they been quick or slow to respond to communication?)
- Frequency of contact (do you see them every day or once a week?)
We recommend picking a start date in the middle of the week so that you have a couple days to work with it and then the weekend to make any adjustments if necessary.
Order Check-In Hardware
- Label printers
- Labels
- Scanners
- Check-in Stations
- Check-in Computers
We have everything you'll need available in the KidCheck Store.
Set up Internet connection
Order broadband Internet service if you don't already have it (Minimum 1.5mb connection speed recommended). Here's a helpful article on Wired vs Wireless for Children's Check-In
2-3 Weeks out
- Communicate with your staff and get them comfortable using KidCheck children's check-in solution.
- Have each of your staff create login accounts and provide time for them to explore the product. Utilize the Volunteer/Employee Guide (found on the KidCheck Downloads page).
- Schedule time for each of your staff to go through the online training information.
- Send reminder notifications to parents with KidCheck announcement and notification feature.
- Give every household a parent brochure, parent letter or poster (found on the KidCheck Downloads page)
- Remind them every time they come in to go online and create a login.
- Select a small group of parents for the test run week.
Set Up Your KidCheck Stations
10 Common Mistakes to Avoid
You might think you're helping your parents (and yourself), but you'll end up creating more unnecessary work for yourself and potentially creating some very angry parents. Top 3 reasons why not to create accounts for parents:
- Some parents will not be motivated to create a login account if you create an account for them. Without a login account, administrators are the only people who can update and make changes to people's accounts (which creates more work for you in the long run).
- Parents can become (very) frustrated or confused when they get a "Welcome" email (which they will get from us when you create their account) to something they didn't know about and didn't sign up for. When you create accounts for parents, they miss the opportunity to go to our website and learn about what KidCheck is and how it works.
- Increased liability. We NEVER advise that organizations enter in guardian, medical, or other sensitive information on behalf of a parent without written consent.
Keytags are very quick and easy to assign during check-in. Assigning them ahead to time takes more time, and increases the risk of someone taking the wrong tag.
