Customer Feedback – KidCheck Children’s Check-In

I love the new report building features on kidcheck. It has really made the job of pulling multiple features much easier! Thanks for continuing to think of how to make a good program better!

I’m a big fan of KidCheck! We had a situation yesterday where a dad, who had a restraining order against him, tried to pick up his daughter during one of our services. Had we not had KidCheck in place, there would have been nothing stopping him from getting his child and we would have had a major problem on our hands. The mom was so grateful to us for not releasing the child (she was a first time visitor) and plans to keep attending our church because of our check in process.

We had a situation yesterday where a dad, who had a restraining order against him, tried to pick up his daughter during one of our services. Had we not had Kidcheck in place, there would have been nothing stopping him from getting his child and we would have had a major problem on our hands. The mom was so grateful to us for not releasing the child (she was a first time visitor) and plans to keep attending our church because of our check in process. Just thought I’d let you know.

I just wanted to let you know that the customer service Sam provided for me tonight was awesome! I unfortunately had to work late and Sam allowed me to call him really late. He worked hard for an hour or so to get the kinks worked out on my Mac. I am pleased that everything is working great and I will have a check in system for our busiest morning (Easter Sunday). I just wanted to thank you and your team! And a special thanks to Sam for the patience and hard work. You now have a committed customer who wont be looking for any new check in systems anytime soon.

I like that it’s web based, cheap and flexible enough that allowed us to just acquire some basic computers and go!

KidCheck, You have amazed me yet again!! Your customer service is exceptional!! Your product is great, and you totally surpass all expectations!! I am just blown away with your customer service AGAIN today!! Today, a huge thank you to Darrin Hovde & Alex Smith!!

Knowledgeable & friendly customer service and tech support whenever I need it!

The registration and children’s ministry team at King Street have been nothing short of fully impressed with KidCheck. Our leaders love it, our Pastor’s love it and most importantly our parents love it – even the kids know how to check themselves in. The KidCheck program has alleviated so much time spent on generating attendance reports and checking in on classrooms. It has made our online event registration so much smoother and parents are able to check in their kids with full confidence, knowing that all their information is safe and secure. I would highly recommend KidCheck to any assembly who is looking to provide a safe and secure environment to children and families!