Customer Feedback – KidCheck Children’s Check-In

We have used Kidcheck for 5 sessions now. Alex told me that a successful roll-out would have 30% of the children pre-registered before the roll-out day. We are a small church and to start I am only using Kidcheck in our nursery. Our preschool children will be moving down to a room by the nursery in June and we will use the program with them at that time. I chose to roll-out on a Wednesday. That night 100% of the children (11 of 11) were preregistered! To be fair, that Sunday we had an additional 8 children who were checked in for the first time, 4 of those eight were pregistered, 50%. So overall for the first week of using kidcheck, 75% of the children were preregistered. I have checked the guardian list, and most of the regular parents for the preschool age have already registered with kidcheck in preparation for the changes in June. Thanks for the challenge, Alex! I knew I could count on my regular parents to come through. As we have just gone through Holy Week with visitors, several parents had gotten their visiting family and friends to create accounts before coming for the first time. It was great!

I was teaching our membership class last week & I routinely ask “What was it that made you come back to our church the second time?” One of the families said “It was KidCheck!” They were impressed that we take their kids security seriously and it made them feel very welcomed and reduced the distraction or worrying about their kids. Who would have thought a check-in system could do that? Way to go KidCheck!

Professional, easy to implement, our parents and volunteers are blessed. Great tech support for the few times it’s been needed

We use Kidcheck at our church already and we love it! It has made check in/ out so much easier and safe for our church.

We are just getting going with KidCheck, but so far our parents really like it. It’s easy to use and easy to implement. Our church uses a database system that is somewhat clunky and complex. Customer service also isn’t that great. Even though they have a check-in system, we decided to go with KidCheck instead. I’m glad we did. Customer service has been awesome!

KidCheck has been a great addition to our Children’s Ministry. The Customer service has been amazing! We have had reports modified to fit our needs. Phone calls and emails have been promptly returned. It has been a smooth transition for parents and staff. We are looking forward to continually serving the King together.

Implementing the KidCheck system was one of the easiest implementations that have have been a part. I have been in the software industry for over 10 years and seen some challenging implementations. This system is by far, one of the simplest systems to implement. Even the one minor glitch was taken care of in a time and professional manner – a rarity in today’s age. A terrific system for any organization!

We are just getting going with deploying the KidCheck security system for our church and I have to say that the best part so far is the excellent customer service that is provided. I feel like I can connect with someone right away and they are able to help me with whatever I need. Brad and Alex have been awesome to work with! I look forward to a long relationship between ConnectedKiDZ.com and KidCheck.