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July 3, 2014

Can I turn off the printing of guardian receipt tags?

For situations where guardian check-in receipt tags are unnecessary, it is possible to disable them for specific locations. Select the System Settings gear in the upper right of your administrative KidCheck account Select System Options on the left, then choose Campuses and Locations Select the name of the appropriate campus Select the ...
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July 3, 2014

What are the KidCheck system requirements?

While the base hardware requirements necessary to run a KidCheck Check-in Station are modest, hardware choices and network speeds certainly impact the check-in experience. For a detailed list of system requirements, please consult the KidCheck System Requirements. Computers used for administration, running reports, and accessing information ...
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July 3, 2014

I’m having trouble printing to my label printer – what should I do?

Troubles with your label printer can typically be resolved by following a few simple steps. First, make sure your printer is selected and that printing is enabled in the Close Check-in dialogue box: Start a check -in session Select the Station Options gears in the upper right hand ...
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July 3, 2014

How do I clean my label printer?

We suggest you clean your label printer(s) on a monthly basis. As the labels can’t be in the printer when you clean it, perform the cleaning when loading a new roll of labels – it’s a quick and easy process. If the printer jams, clean ...
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July 3, 2014

How do I get replacement ink cartridges for the printers?

Label printers are thermal printers, and therefore do not require ink or toner cartridges. That means no need to replace expensive ink cartridges, and no mess! The printers are simple to use and are a better value than traditional ink based printers. However, you will need ...
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July 3, 2014

Where can I purchase labels to use with KidCheck?

KidCheck offers the both Brother and DYMO printer labels at a highly competitive price due to our ability to order them in bulk. They can be ordered in quantities of 4, 18 or 36 rolls. More information can be found at the KidCheck Store. Also, be ...
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July 3, 2014

What is the Label Restock Program and how does it track and manage my label needs?

KidCheck’s Label Restock Program (LRP) is a free service we offer to our customers to ensure they never run out of labels again.  It counts the labels as they are printed and notifies us when you are ready for your next shipment.  You have the ...
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July 3, 2014

What size are the DYMO printer labels?

2 5/16” x 4”
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