Starting the KidCheck Client: Mac

The KidCheck Client is a small, lightweight piece of software that runs in the background on your check-in station computers. The Client should start and run automatically, but occasionally you may need to start it manually (particularly if you receive a “Client Not Detected” message […]

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Starting the KidCheck Client: Windows 8

The KidCheck Client is a small, lightweight piece of software that runs in the background on your check-in station computers. The Client should start and run automatically, but occasionally you may need to start it manually (particularly if you receive a “Client Not Detected” message […]

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KidCheck Secure Children's Check-in Software

Starting the KidCheck Client: Windows 7

The KidCheck Client is a small, lightweight piece of software that runs in the background on your check-in station computers. The Client should start and run automatically, but occasionally you may need to start it manually (particularly if you receive a “Client Not Detected” message […]

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How do I change a station from “Staff Attended” to “Self-Service”?

On the computer you’d like to change, use the following steps:

Sign in to your KidCheck account.
Select System Settings in the upper right corner.
Select Licensing in the menu on the left.
Click on the Edit this computer’s license link on left under “Page Options.”
Change the station to Self-service (or Staff-attended) […]

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How do I enable or disable Kiosk Mode (full screen) during check-in?

KidCheck’s Kiosk Mode allows check-in to be ran ‘full-screen’, making it impossible for the computer to be used for anything but check-in (where only an administrator is able to close check-in). This is a great security feature, especially if you are running self-service check-in stations, […]

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I can’t start check-in. The system says “Waiting for KidCheck client.” What do I do?

First, make sure the KidCheck client is running. To do so:

On Windows computers, you’ll see the KidCheck “blue checkmark” icon on the bottom right of the screen by the time (you may need to click the “Show hidden icons” triangle to see it)
On Mac computers, […]

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Can I make temporary changes to my account (more stations, features, etc)?

Being flexible to meet your changing check-in needs is important to us. It may be your need to change your KidCheck edition permanently due to ongoing growth. Or perhaps you would like to add a temporary additional license for busy times such as Easter or […]

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How many tablets can I use for check-in?

As many as you’d like! (As long as you have a license for each one, or have the Campus Edition.)

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Can I run check-in on an iPad, iPhone, or Android tablet rather than a full computer?

Yes, you can run check-in on iPads, iPhones, and Android tablets! In addition, parents can check-in using Express Check-in on an iOS device.
If you plan on printing name badges, we recommend using a KidCheck PrintHub Express for the best experience For more information on printing, please […]

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What tablets are compatible with KidCheck’s mobile check-in?

To see tablet requirements and recommendations, please visit the Mobile Check-In section of our system requirements.

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